Design of everyday things
Interesting findings from old usability studies on the first push-button telephones, and ponderings about usability studies for other household appliances. Continue reading
on December 24, 2008Posted in Design, Interaction Design, Usability, User testing Tagged buttons, dials, layout, phones, stoves, Usability, User testing Leave a comment
Hey Paychex, 1996 called and it wants you to stop using its lousy user interface
Paychex, the company my employer uses to manage benefits and pay, wins the award for the most confusing interfaces every time I log in. Here we analyze what should be a very simple task, updating flex spending settings. Continue reading
on December 22, 2008Posted in Best Practices, Design, Interaction Design, Usability Tagged login, paychex, sign in Leave a comment